Reference

What You Agree To When You Use wbajee

These terms set out the rules between you and wbajee for every account action — from opening your wallet to placing a bet.

Applies to all account holdersbKash, Nagad, Rocket coveredJurisdiction-dependent accessUpdated terms govern your account
wbajee What You Agree To When You Use wbajee
ACCOUNT SECURITY STANDARDS

How We Protect Your Account and Data

Your account data, wallet details, and transaction history are stored under standard encryption practices. We do not share your bKash, Nagad, or Rocket wallet information with third parties outside of the payment processing required to complete your transaction. Account security is your shared responsibility — keep your login credentials private and contact support immediately if you suspect unauthorised access.

Data Retention

We retain account data for as long as your account is active and for a period after closure as required by applicable law and our internal compliance process.

Cookie Use

Cookies are used to maintain your session and remember your account preferences across devices. You can manage cookie settings from your browser, though some features depend on them.

Access Requests

You can request a summary of the personal data we hold by contacting support with your account ID. We respond within the timeframe required by applicable data rules.

Account Changes

To update your registered wallet number — bKash, Nagad, or Rocket — contact support directly. Changes require identity verification before they take effect.

TERMS HELP CHANNELS

Reach Us About These Terms

If any part of these terms is unclear — or if you need to raise a concern about your account, a transaction via Nagad or bKash, or an access issue — our support team handles these queries directly. Availability may vary; check the contact page for current hours.

Team online

Live Chat

Start a chat from any page on the site. For terms questions, describe the specific clause or account action you need clarity on.

Email Support

Send your query to our support address with your account ID and the wallet method involved — bKash, Nagad, or Rocket — so we can route it correctly.

Help Centre

The help section covers common account and terms questions, including what happens when terms are updated and how to close your account.

Common Questions About Our Terms

These are the questions we get most often about account rules, eligibility, and what these terms actually cover.

These terms apply to every person who creates or uses a wbajee account. If you access the platform, you are bound by them, regardless of how you log in or which device you use.

The updated terms go live on this page. Using your account after the update date means you accept the new version. We recommend checking this page periodically if you want to stay current.

Access depends on your local law and the eligible regions where wbajee operates. We do not accept accounts from locations where online gaming is not permitted under local law.

Your wallet number must match the name registered on your wbajee account. Mismatches trigger a review. Verified wallets process transactions through the standard queue without additional friction.

Contact support with your account ID to request account closure or a data summary. Both actions are handled by the support team and confirmed via the email on your account.

Close your account before the updated terms take effect. Continuing to use your account after the update is treated as acceptance. Support can walk you through the closure process if needed.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.